Question 1

What type of menus are available for group events?

Accepted Answer

We have various options, including pre-fixe packages with signature and seasonal items. Your Event Director will discuss all available options to ensure you have a top-notch culinary experience. Please remember that substitutions may occur when choosing items due to availability and seasonality.

Question 2

What is a food and beverage minimum?

Accepted Answer

A food and beverage minimum goes toward your event's food and beverage spending. The remainder is considered a room charge if the minimum is not met. The minimum is based on the day of the week, time of year, and the space requested. This does not include tax, gratuity, or a 3% service charge.

Question 3

How do I reserve Tano Catering Services?

Accepted Answer

Tano Catering requires a deposit to reserve a date for a particular event as well as a signed order. The deposit is non-refundable and will not be returned to the client upon cancelling an event. As long as the event proceeds, the deposit will be deducted from the final balance.

Question 4

What is the difference between a service charge and gratuity?

Accepted Answer

A gratuity is the amount you decide to leave the team that executes your event. You may indicate that amount when you sign the agreement or at the end of the event. As always, gratuity is determined solely by you. The service charge pays for any associated operating costs.

Question 5

When do I submit my food and beverage selections?

Accepted Answer

To deliver extraordinary care to your group, kindly submit food and beverage selections to your Event Director one week before the event. This will help ensure that the product is ordered and delivered on time..

Question 6

When do I provide final guest count?

Accepted Answer

Please share your final guest count three days prior to your event.

Question 7

What happens if I cancel my event?

Accepted Answer

We understand that life happens, and you may change your plans. There will be no fee if you cancel at least 72 hours before your event. Within 72 hours, there is a 30% food and beverage minimum charge.

Question 8

How does payment work?

Accepted Answer

final payment is due at the end of your event. The total cost will include food, beverages, sales tax, service charge and gratuity.

at Tano Catering

we partner with

VENUES

1859

Hanover Reserve

Marmalade Lily

Hopes Way

Little Miami Brewing Co.

The Building

The Peterloon

The Landing

Oxford Community Arts

Revelance

Frequently Asked Questions